The Liaise service at Birchwood House, Newham, has just received the final report from the Care Quality Commission (CQC) inspection visit back in January. Once again, it has been rated as ‘Good’ by the Inspectors.
‘We take great pride in our achievements here at Liaise and I’d just like to publicly say ‘thanks and well done’ to all my colleagues involved in achieving this result,’ said Tony Hegarty (Liaise Group CEO). ‘We know it’s increasingly hard to achieve ‘Good’ ratings from CQC and are delighted that the excellent outcomes for service users are reflected in the consistency of our CQC ratings’.
Liaise completed the purchase of Liaise in December 2019 and now manages 32 services- all of which are rated ‘Good’ or above by the experts at the Care Quality Commission.
‘We work hard to make people’s lives as rich as they can be and, like everyone else, we’ve had to adapt to the world as it’s changed around us. We have one service rated as ‘Outstanding’ by the CQC and we are really proud of that but it’s not enough for us- we’re striving to be outstanding in all our services.’
‘Liaise has an open culture which is about learning from mistakes. Of course, we’ve got a fantastic quality infrastructure but without a great, open culture we wouldn’t be able to achieve what we have at Birchwood and across the Group.’
Liaise is believed to be the largest provider of learning disability services in the UK which has all services rated ‘Good’ or above by the Care Quality Commission.