Just a quick email to wish you and your staff a happy new year and to thank you for all you have done and are doing for …
In the past I feel he has not had the support and understanding that you give him, and this has definitely shown in the great improvements we see in him. Since being with you he has had few “down” periods and you seem to know him well enough to see these coming and out actions in place to help him.
He has benefited from all the efforts you put into his diet, exercise, and social care and at last he has given up smoking.
He really for the seems to feel at home with you and this can only be good for him.
Comment from a parent.