Where We Work and The Support We Provide

Meet the People Driving Our Mission

Using Our Voices to Shape Our Future Together

We believe the people we support are the true experts in creating homes where everyone can thrive. That belief inspired the creation of the Liaise Influencers Network – a group that shares their experiences, ideas, and perspectives to guide our thinking and shape what we do.

Their lived experience directly informs how our services evolve, from everyday support to the way our homes are designed. Their insight ensures every decision is meaningful, person-led, and grounded in what really matters to the people we support.

Phillip

Liaise Influencer

Phillip

Liaise Influencer from the London region

Rachael

Liaise Influencer

Rachael

Liaise Influencer from the London region

Tom

Liaise Influencer

Tom

Liaise Influencer from the South region

Rachel

Liaise Influencer

Rachel

Liaise Influencer from the South East region

Rachel

Liaise Influencer

Rachel

Liaise Influencer from the London region

Tina

Liaise Influencer

Tina

Liaise Influencer from the East Anglia region

The People's Charter

Introducing the People's Charter
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Drawing on feedback from the people we support, the Influencers created the People’s Charter – an easy-read guide that captures their aspirations and lived experiences. The Charter helps ensure homes remain truly person-led, promote independence, and support fulfilling, meaningful lives.

The charter was first created in an easy-read format by the Influencers themselves. It clearly sets out what they want for their lives and the support they receive. The Charter is important because it is based on real, lived experiences. It ensures that people’s needs, preferences, and wishes stay at the heart of how we work every day.

Creating a charter shaped directly by the voices of the people we support ensures our services remain truly person-led. It strengthens our commitment not only to listen but to act – responding to individual needs, preferences, and rights in a meaningful way.

A Driving Force For Positive Change

We believe the insights of our teams are essential to creating a great place to work. That’s why we established the Champions Network – a group of representatives from each of our homes who meet regularly to share their experiences, ideas, and perspectives.

The Champion's Charter

A Network for Change

The Champions Network is more than a space for conversation – it’s a catalyst for meaningful, positive change. By bringing together voices from across our organisation, we ensure that everyone feels heard, valued, and represented.

Building on Their Feedback

Our Champions also play a key role in shaping new initiatives, including updates to our systems and processes. Their insight helps us refine and tailor these developments so they genuinely support our teams.

Committed to Collaboration and Teamwork

We are supported by a highly experienced and collaborative Operational Management team. This includes our Operations Managers, who work closely with homes in their local areas, and our Regional General Managers, who lead and guide their teams. All of this is brought together under the leadership of our Chief Operating Officer, ensuring consistent, high-quality support across the organisation.

Brad Morse

Regional General Manager,
South Region

Brad Morse

Regional General Manager,
South Region

With over 25 years of experience in the learning disability sector, Brad has held senior roles across care homes, supported living, and brain injury services. He is passionate about partnership working and is dedicated to delivering person-led support that prioritises safety, independence, and helping people live their best lives.

Suzanne Champion

Regional General Manager,
London & South East Regions

Suzanne Champion

Regional General Manager,
London & South East Regions

Suzanne brings over 28 years of social care experience, including senior roles with the Active Care Group. She is committed to delivering outstanding outcomes and leads by example, creating supportive, high-quality environments for both the people we support and her colleagues.

Lisa Yearn

Regional General Manager,
East Anglia & Midlands Regions

Lisa Yearn

Regional General Manager,
East Anglia & Midlands Regions

Lisa brings over 30 years of experience in Learning Disabilities and Autism. Starting as a support worker, she quickly advanced to leadership roles, including Head of Operations for a Cambridgeshire charity.

Russell Day

Head of Commercial Development

 

Russell Day

Group Strategic Planning Manager

Russell has over 20 years of leadership experience in operations, governance, and project management within health and social care. As Group Strategic Planning Manager, he drives service improvements, digital transformation, and impactful results through collaboration and strategic initiatives.

Alex Moldrzykova

Operations Manager,
South Region

Alex Moldrzykova

Operations Manager,
South Region

Alex’s journey with Liaise began in 2013 as a Deputy Manager. Over the years, her dedication and passion have seen her progress to Registered Manager, then Area Manager, and now Operations Manager. In her current role, she oversees homes across Basingstoke and Hampshire, driving high-quality support.

Stephanie Vrabel

Operations Manager,
South East Region

Stephanie Vrabel

Operations Manager,
South East Region

Stephanie’s background includes leading a 26-bed nursing service for Voyage Care. She is committed to collaboration and teamwork, ensuring the people we support receive high-quality care with dignity and respect, always striving to deliver the best possible outcomes.

Helen Timmons

Operations Manager,
London

Helen Timmons

Operations Manager,
London

Since 2007, Helen has led social care services to achieve strong outcomes, building high-performing, values-led teams that deliver exceptional support.

Stoyan Valkov

Operations Manager,
London

Stoyan Valkov

Operations Manager,
London

Since 2013, Stoyan has gained extensive experience across complex care, progressing through both operational and leadership roles. Focused on quality improvement and person‑led practice, he has led teams through service development, regulatory compliance, and positive cultural change.

Ensuring Our Frontline Teams Have the Foundation to Succeed

Our Executive Team plays a vital role in driving Liaise forward. They ensure we stay focused on improving the lives of the people we support, while continuing to build a workplace where excellence can thrive. Through their leadership, we remain committed to making Liaise a truly great place to live and work for everyone.

David Petrie

Chief Executive Officer

David Petrie

Chief Executive Officer

David brings over 15 years of leadership experience in health and social care, including senior roles at Nuffield Health and Active Care Group. He is dedicated to delivering high-quality services and building strong, high-performing teams that support our mission.

Nick Essex

Chief Financial Officer

Nick Essex

Chief Financial Officer

Nick has extensive experience in corporate finance and advisory work, including 14 years with Grant Thornton and an MBA from Cranfield University. His strategic insight and commitment to positive change help drive sustainable growth and meaningful impact.

Emma Sperling

Chief Operating Officer

Emma Sperling

Chief Operating Officer

Emma brings more than 25 years of leadership experience across healthcare and retail, including national operational roles at Boots. With a strong people-focused approach and an MBA, she champions colleagues and the individuals we support, ensuring excellence across our services.

Claire Kennedy

Chief People Officer

Claire Kennedy

Chief People Officer

Claire brings 20 years of HR expertise, strengthening wellbeing, culture, and retention across the organisation. She focuses on workforce development, recognition, and creating an environment where colleagues feel valued and empowered to succeed.

Richard Broughton

Chief Commercial Officer

Richard Broughton

Chief Commercial Officer

Richard brings extensive commercial and strategic expertise from the health and social care sector. He leads our commercial growth, strengthens partnerships with commissioners and communities, and supports service development that promotes independence and meaningful experiences.

Sarah Hopkins

Director of Quality and Governance

Sarah Hopkins

Director of Quality and Governance

Sarah brings over 20 years of experience in clinical practice and senior quality and governance roles across the UK, UAE and Australia. She strengthens our commitment to safe, compassionate, person-led care by enhancing quality systems, supporting best practice, and ensuring the people we support have a strong voice.

Matt Croger

Property Director

 

Matt Croger

Property Director

Matt brings extensive property‑development experience to Liaise, helping create high‑quality homes for the people we support. His background in care‑sector growth and complex projects strengthens our ability to deliver environments that promote independence and well‑being. By leading site acquisition, construction, and refurbishment, he ensures every home meets the highest standards.

Amine Amrani

Director of IT

Amine Amrani

Director of IT

Amine brings strong experience in medical data consultancy and digital transformation. He leads our technology strategy, strengthens cybersecurity, and delivers innovative digital solutions that improve efficiency across the organisation.

Sustainable Growth

Improving Lives Today While Ensuring a Sustainable Tomorrow

Environmental Responsibility

Committed to reducing our environmental footprint, we integrate sustainable practices like renewable energy use in homes, balancing exceptional support with environmental stewardship for a sustainable future.

Governance and Ethical Standards

Through the Liaise ARC framework and Quality & Safety group, we ensure ethical care, trust, transparency, and continuous improvement, maintaining the highest standards across all homes and services.

Workforce Sustainability

Our people are vital. We prioritise professional growth, supportive environments, and workforce well-being, ensuring sustainable services and enabling colleagues to deliver exceptional care for those we support.

Sustainability in Our Care and ESG

Our approach to sustainability focuses on the wellbeing of the people we support, the long-term strength of our workforce and environmental responsibility. Guided by strong ESG principles, we aim to create meaningful, lasting impact for individuals, colleagues, and the wider communities.

Social Impact and Sustainable Care

Our person-led support evolves with individuals’ needs. By focusing on potential, promoting inclusion, and encouraging community participation, we enhance quality of life and foster meaningful connections.

Diversity and Inclusion

We are committed to building a workforce that reflects different backgrounds, identities, and experiences - because these perspectives strengthen our culture and enrich the support we provide.

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