Building pathways to quality care and support
Our straightforward referral process ensures each individual’s needs are met with exceptional care. Our referral coordinators, available seven days a week, support you from initial contact to settling into a new home.
How to Refer
Available now to take your call
Referring a person in need of support to our homes is easy. Simply call our ‘Referral Hub’ 0330 500 5052 or follow our streamlined referral process by completing our referral form and submitting it to our dedicated referrals team. We’ll review the details promptly and collaborate with you to ensure we find the best possible home for the person in need of support.
Referral Process
Guiding you to a successful placement
Referral Process
Guiding you to a successful placement
To help you navigate the referral journey, we’ve created an animated guide that walks you through each step, from the initial contact to placement into one of our homes.
Connecting people with the right support
Our dedicated Referrals Team is crucial in ensuring individuals are seamlessly connected with the most appropriate support and services Liaise offers. We work collaboratively with prospective residents, their families, and external partners to understand their unique needs and facilitate a smooth transition into our care, building the foundations for positive outcomes and a successful placement within our homes.
Theresa Cook
Referrals & Placement Manager
Theresa Cook
Referrals & Placement Manager
Theresa has over 30 years’ experience in social care, across children’s and adults’ services, where she has held senior roles in operations, referrals, and business development. Her expertise supports our continued growth and commitment to quality care.
Rebecca Read
Referrals & Transition Manager
Rebecca Read
Referrals & Transition Manager
Becky brings over 15 years’ experience in Health and Social Care, specialising in community support for people with learning disabilities, autism, and behaviours considered challenging. At Liaise, she focuses on sustainable growth and ensuring high‑quality, person‑led support.
Chelsea Chard
Referral Partner
Chelsea Chard
Referral Partner
Chelsea began her Health and Social Care career in 2021 while completing a Master’s in Health Promotion. She joined Liaise in late 2024 and is driven to improve health and well-being through compassionate, informed, and inclusive care that meets each person’s needs.
