Russell Day, Commercial Operations Manager, recently completed his Level 5 Operations Departmental Manager qualification through the Liaise Academy, returning to formal learning after several years and achieving a Distinction.
The apprenticeship strengthened his leadership, communication, and strategic planning skills, enabling him to support colleagues with greater confidence and clarity in his role. He credits consistent encouragement from leaders and the support of the Liaise Academy as key to his success, helping him stay motivated throughout the programme.
The experience has enhanced his overall impact within the business and reinforced his commitment to continuous improvement, strong collaboration, and effective leadership across the organisation.
