Ian Knight, a Senior Support Worker at Ashwood House in Norfolk, recently completed his Level 3 Diploma in Adult Care through the Liaise Academy, a proud milestone after years away from formal education.
Returning to study felt daunting, but Ian was determined to grow in his role. With support from his management team and the Liaise Academy, he embraced the opportunity to build confidence, deepen his knowledge and develop new skills.
The course helped him reflect on his practice and build on years of experience. He especially valued learning more about safeguarding and person-led care. The flexible assessment options suited his learning style and made a real difference.
Ian credits his assessor for helping him recognise the knowledge he already had, and completing the diploma renewed his enthusiasm for learning while strengthening his role as a leader.
