Elsie Ngu Shindoh, Senior Support Worker at Linnet House in the South Region, recently completed her Level 3 Diploma in Adult Care through the Liaise Academy, marking a proud milestone in her professional journey.

The qualification strengthened her understanding of person-centred care, safeguarding, communication, and leadership, allowing her to reflect on her practice, build confidence, and develop new skills to support and guide colleagues effectively in their roles every day.

She credits both the Liaise Academy and Linnet House management team for their encouragement and ongoing support, describing the experience as a meaningful opportunity to grow, progress, and feeling valued.