We have a small, dedicated team of professionals at our support team who provide Training, HR, Business Administration and Finance support for the whole of the organisation.
Chair of the Board
Chair of the Board
As Chair of the Board I am responsible, with my colleagues, for the governance of the company. I have spent my whole working life in health, social care and education. I started in the NHS and in the mid 1990’s was a Chief Executive of a London NHS Trust delivering mental health, learning disability and community services. I left the NHS in 1998 and ever since then have held Board level positions in companies in the sector. It is a privilege to work with the Liaise team in all our services. I am married with two grown up children and have recently moved from London after nearly 40 years to live in Sussex.
Chief Executive Officer
Chief Executive Officer
As CEO I am responsible for ensuring we achieve our objectives and ambitions, leading our culture, values and our amazing team. I have worked in leadership roles across the Health and Care sectors for over 15 years including positions at Nuffield Health, InHealth and the Active Care Group. I have a passion for providing outstanding service and building great teams. I am married with 3 children and a Cockapoo and live in South West London. My passion is football although I do support West Ham United!
Chief Operating Officer
I have worked in health and social care for 12 years, starting as a Support Worker whilst at university. Since then I have worked up through management, becoming a Registered Manager, Area Manager and Business Manager. I joined the company in January 2016 and subsequently became the Chief Operations Officer overseeing all operational aspects of Liaise as we have grown into a much larger business. Outside of work, I'm mostly being dad spending time with my wife and children. If I'm not with them you'll find me at the beach kitesurfing or in the woods mountain biking. I also enjoy going to the gym, riding my motorbike and have recently stated to learn how to play the guitar.
Regional General Manager
Erika joined the social care sector 15 years ago and has progressed her career in operations at a regional and national level, supporting vulnerable adults with dementia and adults with learning disabilities and complex behaviour. Erika has worked as a director with senior teams and executives, writing strategy and bringing about effective and meaningful change in the social care sector. Erika feels passionate about delivering services that are safe, effective, and person-centred, driven by the needs and aspirations of the people we serve. By taking the exciting step of launching the Liaise brand we have started the important process of building a strong employer brand. I have a vision to evolve Liaise to become market leader, an exemplar and business of choice in our sector. I am seeing this as exciting journey, full of hope, opportunity, and growth.
Operations Manager (Supported Living)
Regional General Manager
I have worked in social care for over 30 years. I Commenced my work in social care as a support worker then a registered manager, becoming a Regional manager and have been in this role since 2011. Initially I trained as support worker completely my NVQ qualifications and was one of the first tranche of trainees gaining my Registered Managers award. I joined Liaise December 2020. I was attracted to work for Liaise because of their commitment in supporting people with Learning disabilities and Autism, ensuring their place in society is a present and active one. I ensure all homes in Liaise Basingstoke are supported and meeting all required CQC standards. I really enjoy seeing the people we support and the great staff teams who give their all every day. Outside of work, I like to spend time with my son and family; attend to my garden and growing vegetables. I also enjoy doing lots of walking particularly in the quieter places near where I live.
I joined the company in March 2013 and over the years became a Registered Manager of Sansa House, Glebelands and Karibu Place, and an Area Manager in June 2017. I pride myself in managing the team in Sansa House that achieved an overall ‘Outstanding’ rating from CQC inspection in 2017 and again in 2020. I am a PROACT-SCIPr-UK® Instructor, ‘Mental Health First Aider’ and Autism Ambassador for Liaise.
Regional Manager Liaise
I began working in health and social care at 18 as a student nurse, specialising in paediatrics. I then took a change in career and began working with adults with learning and physical disabilities. I started working for Liase in 2009 as a support worker. I became Deputy Manager of Lulworth in 2013 and progressed to Manager at Blake in 2014. In 2016 I became the Registered Manager for Blake and Lulworth where I remained very happily until my maternity leave. I have always been incredibly passionate about enabling the individuals we support to experience as many opportunities as possible that will enrich and fulfil their lives. I maintain a keen interest in supporting individuals with complex health and finding new and innovative ways to motivate and drive staff to deliver high quality care holistically, with the individual at the centre of all we do.
Head of Property
Director of Quality & Governance
Head of Quality and Performance
I am an experienced Senior Manager in public and private sector social and healthcare organizations covering all client groups. Previous roles have included business and project management, operations management, business development, quality, compliance, and performance roles.
Quality Improvement Manager
I began my career with Liaise in 2007 as a support worker and worked in various roles, including Registered Manager, Operations and Mental Health Law Manager. I have been in my current role since 2018. I am proud to be working with compassionate, courageous and motivated teams. Our shared goal and purpose is to deliver high quality, person centred support, enabling people we support to accomplish their dreams and desires and achieve best outcomes possible. I have a keen interest in Human Rights legislation, Mental Capacity Act and Mental Health Act. I am PROACT-SCIPr-UK Instructor and organisational MCA Lead. Outside of work, I spent most of my time with my husband and two children. We spent most summer weekends camping and mountain walking.
Chief People Officer
I joined Liaise in September 2022 as a member of the Executive team, prior to this I was Head of HR in a national care home provider for over 6 years. Before working the social care sector I worked as HR lead within Welfare to Work delivery, as well as had a 13 year career in the Royal Air Force. My primary aim within my role is to create a people centred function that delivers a positive colleague experience to ensure that the people we support are receiving the best possible experience, ensuring they lead a happy and purposeful life. Outside of work I live with my partner and have 3 lovely dogs, when I am not walking my dogs I can usually be found on my Peloton or indulging in my love of wine and chocolate.
Senior HR Business Partner
Internal Communication & Engagement Lead
I have worked in internal communication and change management roles in the charity and health care sectors for the last ten years. I wanted to work for Liaise because of the inspiring cause we all share to help the people we support achieve their goals. Seeing the transformational power of great care and support has been a real highlight in my career to date. I play a key role at Liaise in making sure our colleagues feel connected to the wider Liaise team, understand our role and purpose and have the information they need to do their jobs well. I live in London with my little boy and husband and when I get time, I enjoy reading, running, and going to gigs. A current goal I’m working on is running 5k in 30 minutes. Easy for some but a challenge for me!
I joined Liaise in July 2020 which was my first move into the social care sector. I started to train as a chartered accountant 16 years ago working in all areas of Finance initially auditing in practice, then to work at a FTSE 100 where I had the opportunity to travel abroad to other offices around the world and, more recently, private equity backed businesses. Since joining Liaise I was heavily involved in the sale of the business to our new shareholders, Intriva, and as a member of the Executive Team have played a part in all key decision making. I wanted to join Liaise because I think what the business offers is something so important and I wanted to be proud of who I worked for. Outside of work, I like the simple things! Walks and bike rides, seeing my family and friends, and seeing new places.
I joined the Liaise Board as Commercial Director in June 2022. Prior to this I was Regional Sales & Marketing Director for Sodexo Home Care UK & Ireland. I have been a Sales & Marketing Director for over 14 years for a variety of commercial entities in property, housing and government sectors including Countrywide, Sage Housing and the Department of Economic Development for the Isle of Man Government. I have an MBA from Warwick Business School, a Master’s Degree in Marketing from LMU and I am a Fellow of the Chartered Institute of Marketing. Outside of work I have three rescue dogs, I'm a committed cinephile and love traveling regularly to see my family in Italy.
Head of Sales and Marketing
I began working for Liaise in 2015. I have worked in social care for 33 years in both children’s and adult services. I have training and experience working with both adults and children who have Learning and Mental Health needs and Autism, EBD, Deafblind, physical support needs and severe challenging behaviour. My roles have included Registered Manager, Area and Operational Senior Management Roles and Executive Chair of a County Care Association. I have extensive training in behaviour management through the IABA and qualified as a non-crisis intervention trainer. Other qualifications held include Advanced DMS (level 7), NVQ level 4 in Care and Registered Managers Award Level 4. I find it very helpful to be able to draw upon my broad operational and management experience within my role for Liaise.
Sales and Marketing Graduate
I have worked in the health and social care sector for over 2 years. I wanted to work for Liaise because of the values they strive to achieve. I play a key part in marketing and branding through the company. Outside of work I like to explore my creativity and playing football a few times a week. I enjoy music and spending time with my niece and nephew.
Multi-Disciplinary Team (MDT)
Head of MDT
I am the Occupational Therapy Lead for Liaise. My team and I are here to help carry out activities that service users want to do and/or need to do. We help each person find ways to carry on living the life that they want to and to remain as independent as possible. We support the service users to maintain, regain and develop their functional level despite difficulties that they may face.
Lead Behaviour Analyst
I am the Lead for the Positive Behaviour Support (PBS) team and joined in April 2020. I have worked in health & social care for 9 years and began as a support worker for adults with Autism & Learning Disabilities while at University. I studied to become a Board Certified Behaviour Analyst (BCBA) and have since worked in inpatient and community settings to support adults to improve their quality of life, build new skills and reduce behaviours of concern. My approach to implementing PBS in our services involves a hands on, practical application to ensure consistent implementation and achieving measurable outcomes.
Head Office Manager
I have been working for Liaise for over 12 years and so have a fantastic knowledge of the organisation. I really enjoy my job and being at the forefront of supporting both staff and individuals using our services brings me a lot of satisfaction. I have a very good relationship with the staff at all of our services and know they trust me to keep things running smoothly.